This Privacy Policy explains how Shouldersghnew (“we”, “us”, “our”) processes personal data when you visit shouldersghnew.world or use our evening habit consultation services in the United Kingdom.
Data controller
Shouldersghnew
25-27 Buckingham Palace Road
London SW1W 0PP
United Kingdom
Email: notifyuse@shouldersghnew.world
Telephone: +44 20 7930 0852
Lawful basis
We process personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 on the following bases:
- Consent — optional cookies, marketing where opted in, and form submissions where you tick the consent box
- Contract — to provide consultations you book and related administration
- Legitimate interests — website security, service improvement, and responding to enquiries (balanced against your rights)
- Legal obligation — tax, accounting, and regulatory record-keeping
Data we collect
- Identity and contact details (name, email, telephone)
- Messages and consultation notes you choose to share
- Booking and payment references (card details are processed by our payment provider)
- Technical data (IP address, browser type) via cookies where permitted under PECR
How we use data
We use personal data to respond to enquiries, deliver consultations, process payments, send service-related communications, improve our website, and meet legal obligations. We do not sell personal data.
Retention
Enquiries: up to 24 months. Consultation records: up to 6 years where required for accounting or dispute resolution. Cookie preferences: stored in your browser until cleared.
International transfers
If processors outside the UK are used, we ensure appropriate safeguards such as UK adequacy regulations or International Data Transfer Agreements.
Your rights
You may request access, rectification, erasure, restriction, objection, and data portability where applicable. You may withdraw consent at any time. You have the right to lodge a complaint with the Information Commissioner’s Office (ICO): ico.org.uk.
To exercise rights, contact us using the details above. We respond within one calendar month.
Children
Services are for adults aged 18 and over. We do not knowingly collect data from children.
Automated decision-making
We do not use automated decision-making or profiling that produces legal or similarly significant effects.
Changes
We may update this policy. The date above shows the latest version.